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How to Send a Package

4 simple steps to get food to your incarcerated individual

Get Their Info

STEP 1

You'll need the incarcerated individual's full name, DIN (Department Identification Number) and the facility where they're housed.

Shop

STEP 2

Browse by category. Every item we sell is commercially sealed and approved for NYS DOCCS facilities.

Check Out

STEP 3

Enter the incarcerated individual's full name, DIN and facility at checkout. Double-check the DIN before you pay.

We Pack & Ship

STEP 4

Orders ship within 48 hours in insulated packaging, straight to the facility. You'll get tracking and delivery confirmation by email.

Know the Limits

Under NYS DOCCS Directive 4911, a person can receive up to 3 vendor food packages a month, with a combined weight of no more than 40 lbs. Packages from other vendors count toward the same limit. Non-food items don't count toward the food weight limit.

 

Some facilities and housing units have extra rules, and some can't receive packages at all. If you're unsure, check with the facility before you order.

Questions? Call (201) 256-1410 and we'll help you place your first order. ¡Hablamos Español!

CONTACT

Serving all of New York State

(201) 256-1410

info@mamaspackageprogram.com

228 Park Ave S PMB 346495

New York, NY 10003-1502

NYS DOS ID #7517209

​EIN 33-3035279

¡Hablamos Español!

BUSINESS HOURS

Mon - Fri: 9am - 6pm
Saturday: 9am - 7pm
Sunday: 9am - 5pm

© 2025 Mamas Package Program Inc. | NYS DOS ID #7517209 | EIN 33-3035279 | Approved NYS DOCCS Package Vendor. All rights reserved.

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Mamas Package Program

APPROVED NYS DOCCS PACKAGE VENDOR | SERVING EVERY FACILITY IN NEW YORK STATE

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